F&B BARTENDER, SIX SENSES DOURO VALLEY

Descripción del puesto.
Vision and Values As Bartender, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.
Wellness I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives.
This includes playing an active role and participating regularly in our Mission Wellness activities.
As one of the pillars of Wellness, I will safeguard the Eat With Six Senses program and make sure that this program and all other nutritional brand initiatives are fully embraced.
Sustainability Sustainability is at the core of everything we do at Six Senses.
I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging.
I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.
In particular, I will monitor sorting of food and material waste for efficient food wastage removal for composting Out of the Ordinary I will deliver Out of the Ordinary experiences that harmonizes with our brand values and combine quirky element of surprise to take any regular moment and craft it into a beautiful memory.
Operational Ownership In this role, I will behave in a professional manner and set an example to all.
I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
My duties and responsibilities will include * Greet guests by name on arrival in an efficient and friendly manner.
* Answer telephone courteously and efficiently as specified in departments standards.
* Be aware of cost control and maximizing profitability.
* Inspect condition and cleanliness of menus, ensure designated amounts are available, and update menus as changes occur.
* Attend regular meeting and briefing to keep informed of policies and procedures, special events, further improvement plans and guest comments.
* Well versed with beverage offerings, familiar with preparation, ingredients and presentation of menu offerings.
* Use the appropriate glassware for the different beverages.
* Ensure the prompt and efficient service of all beverages set by the resorts required standards.
* Have knowledge of guests likes and dislikes pertaining to drinks throughout their stay.
* Ensure all mise-en-place for cocktails and drinks are correctly prepared prior to service in all beverage outlets.
* Make every effort to ensure the comfort and enjoyment of guest's beverage requests throughout service.
* Have a good knowledge of all outlet menus (food and drinks) and F&B day to day activities and operational hours.
* Recommend and promote items as directed by supervisor.
* Report any maintenances faults following the required steps.
* Knowledge on menu prices and suggesting upselling when necessary.
* Ascertain guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
* Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences and/or food allergies are implemented whenever possible.
* Maintain a high standard of personal appearance, grooming and hygiene.
* Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
* Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
* Ensure all equipment of the department is kept clean and in good working condition.
* Upsell all property facilities and activities.
* Attend meetings and training as required.
* Knowledge and strict adherence to LQA standards.
* Perform any additional tasks given to me by supervisor/management.
Skills and Experience To execute the position of Bartender, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results.
I possess a minimum hospitality diploma/degree from a recognized hospitality or Barista school and more than one year's experience in a similar operational role.
I have experience in cocktail-making, beverage service and garnishing.
I am familiar with Food and beverage terminology, application, operation, costs, menu development food and hygiene codes and controlling inventory.
I have an excellent command of written and spoken English and Portuguese with the Right to Legally work within the EU.
Technical skills include Advanced MS Office - Word, Excel, PowerPoint and Outlook.
I am also familiar with various hotel systems including MICROS/point of sell platforms.
I have knowledge of hotel/resort and policies on discounts/food promotion etc.
Requerimientos del candidato/a.
Vision and Values As Bartender, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.
Wellness I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives.
This includes playing an active role and participating regularly in our Mission Wellness activities.
As one of the pillars of Wellness, I will safeguard the Eat With Six Senses program and make sure that this program and all other nutritional brand initiatives are fully embraced.
Sustainability Sustainability is at the core of everything we do at Six Senses.
I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging.
I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.
In particular, I will monitor sorting of food and material waste for efficient food wastage removal for composting Out of the Ordinary I will deliver Out of the Ordinary experiences that harmonizes with our brand values and combine quirky element of surprise to take any regular moment and craft it into a beautiful memory.
Operational Ownership In this role, I will behave in a professional manner and set an example to all.
I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
My duties and responsibilities will include * Greet guests by name on arrival in an efficient and friendly manner.
* Answer telephone courteously and efficiently as specified in departments standards.
* Be aware of cost control and maximizing profitability.
* Inspect condition and cleanliness of menus, ensure designated amounts are available, and update menus as changes occur.
* Attend regular meeting and briefing to keep informed of policies and procedures, special events, further improvement plans and guest comments.
* Well versed with beverage offerings, familiar with preparation, ingredients and presentation of menu offerings.
* Use the appropriate glassware for the different beverages.
* Ensure the prompt and efficient service of all beverages set by the resorts required standards.
* Have knowledge of guests likes and dislikes pertaining to drinks throughout their stay.
* Ensure all mise-en-place for cocktails and drinks are correctly prepared prior to service in all beverage outlets.
* Make every effort to ensure the comfort and enjoyment of guest's beverage requests throughout service.
* Have a good knowledge of all outlet menus (food and drinks) and F&B day to day activities and operational hours.
* Recommend and promote items as directed by supervisor.
* Report any maintenances faults following the required steps.
* Knowledge on menu prices and suggesting upselling when necessary.
* Ascertain guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
* Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences and/or food allergies are implemented whenever possible.
* Maintain a high standard of personal appearance, grooming and hygiene.
* Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
* Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
* Ensure all equipment of the department is kept clean and in good working condition.
* Upsell all property facilities and activities.
* Attend meetings and training as required.
* Knowledge and strict adherence to LQA standards.
* Perform any additional tasks given to me by supervisor/management.
Skills and Experience To execute the position of Bartender, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results.
I possess a minimum hospitality diploma/degree from a recognized hospitality or Barista school and more than one year's experience in a similar operational role.
I have experience in cocktail-making, beverage service and garnishing.
I am familiar with Food and beverage terminology, application, operation, costs, menu development food and hygiene codes and controlling inventory.
I have an excellent command of written and spoken English and Portuguese with the Right to Legally work within the EU.
Technical skills include Advanced MS Office - Word, Excel, PowerPoint and Outlook.
I am also familiar with various hotel systems including MICROS/point of sell platforms.
I have knowledge of hotel/resort and policies on discounts/food promotion etc.