EVENTS CAPTAIN

Job Description For Events Captain(HOZ) in Colorado Springs,United States.
Description This position has a starting rate of $.
he Banquet Captain/Supervisor is responsible for supervising and assisting with the set-up, service and clean-up of all assigned banquet functions.
mployees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
nspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order.
upervise and assist with the set-up of assigned catered functions, ensuring that the hotel's standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
ct as liaison between Sales/Catering Manager and the in-house meeting or banquet contact.
espond to guests needs in a timely manner.
Communicate problems/issues to the Banquet Manager, Banquet Supervisor, or the Food & Beverage Manager.
ssist Banquet Manager/Supervisor/F&B Manager with the creation of the Banquet Work Schedule and completion of Banquet Wage Progress Reports.
ssist in service of functions as required.
equisition liquor for all banquet bars and maintain proper control over banquet beverage service.
upervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly.
nspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department.
ollow all state liquor laws.
e familiar with banquet menus and prices.
upervise banquet staff as directed by Banquet Manager/Supervisor/F&B Manager.
old pre-function meetings, and check staffing and menus, prior to events.
ssign side-work duties and stations to all servers.
upervise service of station or banquet room.
repare banquet checks and obtain signatures from guest contacts.
onitor ongoing functions throughout assigned shift.
upervise the breakdown and clean up of all functions assigned.
erify server's paperwork when event is complete.
repare accurate captains' reports.
Assist Banquet Manager/Supervisor/F&B Manager with the hiring and training of banquet staff.
ssist in set up of audio/visual, as necessary.
andle items for "Lost and Found" according to the standards.
nsure overall guest satisfaction.
ualifications Education & Experience.
High School diploma or equivalent and/or experience in a related field preferred.
ollege course work in a related field helpfulPrevious supervisory responsibility preferred.
hysical requirements.
Flexible and long hours sometimes required.
edium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
bility to stand during entire shift.
eneral Requirements.
ust be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
ust be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
ust be able to multitask and prioritize departmental functions to meet deadlines.
pproach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
ttend all hotel required meetings and trainings.
aintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
aintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
omply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
aximize efforts towards productivity, identify problem areas and assist in implementing solutions.
ust be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
ust be able to understand and apply complex information, data, etc.
from various sources to meet appropriate objectives.
ust be able to cross-train in other hotel related areas.
ust be able to maintain confidentiality of information.
ust be able to show initiative, including anticipating guest or operational needs.
erform other duties as requested by managementMaintain a warm and friendly demeanor at all times.