Ir à oferta completa

EUC OPERATIONS MANAGER

Descrição da oferta de emprego

Position Description.
Challenge yourself and change lives, transforming complex systems and essential infrastructure that everyone relies on.
EUC Operations Managers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact.
CGI was recognised in the Sunday Times Best Places to Work List and has been named one of the ‘World’s Best Employers’ by Forbes magazine.
We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (% matching) which makes you a member not just an employee.
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
Join us and you’ll be part of an open, friendly community of experts.
We’ll train and support you in taking your career wherever you want it to go.
We are seeking a dynamic and experienced EUC Operations Manager to lead our End User Device Provisioning Center and oversee EUC operations.
The ideal candidate will have a strong background in managing EUC teams, with hands-on experience in provisioning, supporting, and optimizing end-user devices and services.
This role requires a strategic thinker with excellent leadership skills and a passion for delivering exceptional end-user experiences.
This role in based in Leeds and you will need to be onsite 5 days a week.
Your future duties and responsibilities.
You will oversee our EUC technical solutions, manage teams, and deliver cost-effective, high-quality services to our clients.
If you're passionate about technology, automation, and leading teams, this is the perfect role for you! Your Key Responsibilities.
Leadership & Management.
Oversee the delivery of technical solutions across EUC IT business areas, manage team performance, and handle HR-related aspects such as leave, sickness, and timesheet approvals.
Team Development.
Guide the professional growth of team members by implementing training and development plans and conducting annual appraisals.
Financial Oversight.
Support cost-saving initiatives, review standard service costs, and ensure financial strength in service delivery models.
Efficiency & Automation.
Drive automation and “shift left” strategies to enhance team efficiency, utilizing an automation plan already in development.
Reporting & Analysis.
Produce monthly reports, including KPIs, stats, and operational updates, ensuring data-driven decisions.
Stakeholder Engagement.
Build strong relationships with stakeholders through regular meetings, maintaining open communication and collaboration.
Service Transition & Transformation.
Manage service transitions and ongoing client transformations following ITIL best practices, continually driving service improvements.
Vendor & Resource Management.
Negotiate with third-party vendors to procure efficient services and manage resources to deliver value-added services to our clients.
Required qualifications to be successful in this role.
•Experience in a wide variety of information technology fields to fully understand the details of the services that can be provided •Excellent delegation skills, negotiation skills and strong people management skills; • Technical team leadership experience •Excellent customer relations skills to understand client/client representatives concerns and requirements • Strong stakeholder management and communication skills • Knowledge of ITSM/ ServiceNow • Diligence and an eye for detail with the ability to work off the back of reactive situations Skills.
Bid Management Finance Resource Management Process Management What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Ir à oferta completa

Detalhes da oferta

Empresa
  • CGI
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 29/10/2024
Data de expiração
  • 27/01/2025
SPA MANAGER
Casa Deitada - Turismo Açores Lda

Oferta de posição como spa manager procura-se spa manager para ser terapeuta e spa manager em boutique hotel de luxo na ilha de são miguel, açores, portugal... requisitos do trabalho requisitos: - experiência como spa manager - terapeuta com versatilidade em vários tipos de massagens (clássicas e exóticas)......

Operations Expert
Newin

You support the agile product team in maintaining and optimizing the adobe experience manager (aem) platform hosted mainly on aws ec2 instances... scrum independent, structured way of working and strong quality awareness high level of commitment and unrestricted ability to work in a team (work in self-organizing......

Estágio iefp: oportunidade business manager
Outglocal

A empresa em questão, actua num mercado em desenvolvimento, sendo responsável pela gestão e construção de um pipeline forte que permita o cumprimento dos objectivos de vendas... a cliente da outglocal encontra-se a recrutar um business manager, através de um estágio profissional ao abrigo do programa......

Project manager (mercado imobiliário de luxo)
Buyme property

A buyme property, empresa em expansão e de excelência a celebrar 25 anos de sucesso no mercado imobiliário algarvio, com escritórios em vilamoura, quarteira, almancil e faro, seleciona para buyme prestige, projeto no mercado imobiliário de luxo: project manager... responsabilidades: gestão 360º do projeto......

Sales manager (m/f/d)- the editory collection hotels
The editory collection hotels

Estamos a reforçar o departamento de vendas, com a função de sales manager (m/f/d): principais funções:• promover as unidades hoteleiras nos potenciais mercados nacionais e internacionais; • manutenção da carteira de clientes e angariação de potenciais novos clientes; • prospeção de mercado nacional......

Marketing Manager
Do iT Lean

As a marketing manager, you will be responsible for managing activities to build awareness and demand generation and for coordinating a wide range of marketing activities: events, database marketing, digital marketing activities... [qualifications and skills] degree in marketing or similar 3+ years’......

Reservations Manager
InterContinental Hotel

We are hiring a reservations manager who will work in our customer service and accept reservations for clients... normally working at the reception of our hotel in a customer-facing position... monitor billing arrangements... train new staff in reservation processes... manage inventories for hotel rooms......

Business Manager Coimbra
AtenaT

D2destás interessada/o? envie já o teu cv com a referência ''job business manager - coimbra'' ---------> *****@*****... és tu?função- angariar novos clientesoferecemos- formação inicial e contínua- ordenado base + comissões- possibilidade de crescimento para departamento interno- bônus de performancerequisito-......

Store Manager (M/F) Aeroporto de Faro
Get The Job

Desafio: atualmente, encontramo-nos a recrutar um(a) luxury store manager para uma marca conceituada dentro do segmento de acessórios de luxo - óculos de sol... principais responsabilidades: -gerir o plano de atividade da loja; -alcançar os objetivos definidos, previamente, pela empresa; -capacidade......

Front Desk & Daily Operations
Bikeiberia

Experience in customer service is a plus... we are looking for friendly, hands on, dynamic team members, who are open-minded, know and love lisbon and want to share this to people from all over the world... enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage......