DYNTRACE & SPLUNK L2 ENGINEER
Descrição da oferta de emprego
Job Description • Administrating monitoring Tools (Dynatrace or Splunk) and providing monitoring solutions for Server and application monitoring requirements.
• Understand ITIL framework and work on Incidents, Request, Change and Change tasks on SLA with strong attention to details and ability to follow process defined.
• Having extensive knowledge on Dynatrace and Splunk architecture, should be able to work on troubleshooting specific components of the Tool.
• Maintaining Dynatrace and Splunk components healthy and perform health checks.
• One-agent installation and upgrades.
• Debug and Perform troubleshooting to resolve operational issues with Agent based monitoring setup.
• Work in a client facing work environment with high level of responsiveness and responsibility.
• Should understand the challenges of clients, coordinate and provide needed solution.
• Working on Windows and Linux/ Unix OS to setup and troubleshoot monitoring.
General requirements • Excellent communication skills • Willingness to work in 24*7 support project.
• Strong documentation and multitasking skills • Working efficiently/ independently with minimal direction in a client facing role.
• Good team player and openness to learn other Tools Desired qualification • 3 to 5 Years of Experience on administrating one or more than one monitoring Tools specified (Dynatrace, Splunk, Assure1 and Sevone) • Good Experience on Linux commands • Hands on experience on Windows Operating system Skills.
Splunk Windows Linux ServiceNow What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Detalhes da oferta
- CGI
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 20/03/2025
- 18/06/2025
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