CORPORATE CATERING MANAGEMENT SYSTEM

1.
Admin Dashboard & Setup Purpose.
The admin dashboard serves as the central hub for managing corporate clients, setting preferences, and automating notifications.
Features.
Company Profile Setup.
Each company has a profile with order preferences, contact details, and specific dietary requirements.
Delivery Schedule Setup.
Define regular delivery times (e.
., every weekday lunch at 12 PM) with adjustable time slots.
Order Reminder Configuration.
Set up automated reminders if no order is placed within the 24-hour window.
Central Kitchen Integration.
Orders are sent directly to the central kitchen, flagged with any special requirements.
2.
Corporate Client Dashboard / App Interface Purpose.
Provide corporate clients with a streamlined platform for placing daily orders with ease and consistency.
Features.
Recurring Order Option.
Option for corporate clients to schedule recurring orders based on typical daily requirements.
Flexible Menu with Customization.
Provide the ability to select menu items or set weekly menus in advance.
Order Summary & Confirmation.
Summarize daily order requirements, cost, and confirm with a single click.
Track Order Status.
Provide real-time updates for the kitchen and rider assignments.
3.
24-Hour Pre-Order Reminder System Purpose.
Ensure that companies place their daily orders on time to avoid delays in preparation and delivery.
Features.
Automated Reminder Notifications.
Send a reminder notification (SMS, email, or app notification) if no order is placed by 24 hours before the scheduled delivery time.
Escalation Reminder.
If the order is still not placed within 12 hours, a follow-up reminder is sent with a CTA to place the order immediately.
Admin Notification.
If a company fails to place an order, alert the admin to contact the company.
4.
Central Kitchen Order Processing System Purpose.
Manage all incoming orders and assign them to kitchen staff based on requirements and prep time.
Features.
Centralized Order Queue.
Organize orders as they come in, prioritizing based on delivery times and daily volume.
Custom Requirement Flags.
Highlight any dietary or customization requirements attached to a particular order or company.
Packaging & Prep Station.
Track preparation status, packaging, and mark when an order is ready for pickup.
5.
Rider Notification System Purpose.
Alert riders on upcoming scheduled orders to ensure timely pickups and deliveries.
Features.
Rider Assignment.
Automatically assign riders to orders, factoring in delivery location and volume.
Daily Route Optimization.
If multiple deliveries are scheduled, the app optimizes routes based on delivery addresses and ETA.
Order Status Updates.
Riders receive notifications for order readiness and provide delivery status updates.
6.
Post-Delivery Feedback & Reporting Purpose.
Collect feedback to improve service quality and generate reports for the corporate client and admin.
Features.
Feedback Prompt.
After each delivery, corporate clients receive an automated prompt to rate the service and food quality.
Monthly Reports.
Generate monthly consumption reports for companies, summarizing order history, popular items, and any noted issues.
Data Analysis Dashboard.
Insights into company order frequency, popular items, and operational efficiency.
7.
Workflow Summary Order Placement.
Corporate clients place orders at least 24 hours in advance.
Order Reminder.
Automated reminders ensure that no order is missed.
Central Kitchen Fulfillment.
Orders are prepared and flagged with customization requirements.
Rider Notification.
Riders are assigned and notified to ensure on-time delivery.
Post-Delivery.
Clients provide feedback, and monthly reports help track service quality.
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