ASSOCIATE PLATFORM ENGINEER

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence.
Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type.
The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy.
Feedzai is a Series D company and has raised $282M to date.
With a valuation of +$1.
B, the company's technology protects 900 million people in 190 countries.
he Engineering (Tech) Team is responsible for all Feedzai product development.
Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach.
Formed by engineers and managed by engineers, at Feedzai, you will find some of the most talented teams out there, from junior to senior engineers.
Driven to build the best value for our customers, our work involves a wide range of technical challenges, such as building distributed systems that need to operate 24/7, ensure ultra-low latencies, and solving UI/UX problems to help fraud analysts to fight fraud more efficiently.
In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms.
With Cloud at its core, the Platform Engineering area supports our product development life cycle, from development through testing and deployment to operations and maintenance, aiming towards a DevOps-centric vision.
We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.
Our Site Reliability Engineering (SRE) team is dedicated to providing advanced automation, proactive monitoring, and exceptional support, ensuring an optimal experience for our customers and maintaining the highest standards of system availability and performance,enhancing and safeguarding the reliability and scalability of Feedzai's products.
The purpose of the Site Reliability Engineering (SRE) team at Feedzai is two-fold.
Reliability and Scalability.
The SRE team is responsible for establishing and maintaining a robust, scalable, and highly available infrastructure for Feedzai's products.
By implementing advanced automation, developing comprehensive maintenance plans, and crafting troubleshooting guides, the team ensures that our systems remain resilient and dependable even during high-demand scenarios.
Customer Satisfaction and Support.
The SRE team is committed to elevating customer satisfaction by providing prompt and effective assistance.
Through timely responses to customer requests for environments, product support, and incident resolution, the team empowers customers to maximize the potential of Feedzai's tools and environments for analyzing and detecting financial fraud.
By collaborating closely with other engineering and operational teams, the SRE team ensures seamless integration and alignment across the organization.
The team actively works to identify areas of improvement, define service ownership, and automate processes to optimize the company's shared services and infrastructure.
As we continue to grow and evolve, the SRE team remains dedicated to evolving the overall infrastructure, supporting the company's business goals, and exemplifying Feedzai's commitment to innovation, reliability, and excellence in the financial fraud detection domain.
You.
As part of the Performance & Reliability team you’ll work closely with other platform engineers with a deep understanding of Feedzai’s cloud products and environments in developing the automation, tooling and platforms that make up Feedzai’s Internal Developer Platform, and by doing so, contributing to a faster and more nimble product delivery.
You will also work with product team engineers to gather requirements and understand their specific needs, while helping shape the platform’s direction.
Your Day to Day.
Build and maintain tools for deployment, monitoring, operations and analytics; Automate all aspects of the cloud infrastructure and incident response; Maintain and improve the product deployment pipeline; Build and maintain tools for deployment, monitoring, operations and analytics; automate all aspects of the Software Development Life Cycle; Development with Go, Python, Java, Groovy, Bash or similar languages; Collaborate with cross-functional teams to gather requirements and implement DevX best practices.
Participate in incident response, root cause investigation and resolution for the products your team develops; Maintain and develop our infrastructure as code (IaC) to manage and operate end-to-end lifecycle operations (monitoring, alerting, security, cost optimization, configuration, backup, etc.) in production environments; Utilize your experience and problem solving skills to help prevent and investigate production issues; Develop playbooks related to actionable alerts; You Have & You Know-How.
A bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, experience, and training; 2+ years of professional experience 1+ years of experience working on Platform Engineering topics Programming skills (Java, Go, Python, Bash or similar languages) Experience with Virtualization, Container Technologies and Orchestration (Docker, Kubernetes); Experience with monitoring & Observability stacks such as Grafana and Prometheus Knowledge with Automation, Infrastructure-as-Code, Terraform, Ansible, Runbooks Experience with CI/CD tools, including Jenkins/Gitlab and Flux CD/Argo CD.
Self-driven & motivated, with a strong work ethic and a passion for problem solving Preferred/Valued Qualifications and Skills.
Excellent communication skills both written and verbal Extensive hands-on experience in platform engineering, with a focus on DevX Previous experience with AWS Kubernetes and Cloud certifications or equivalent The Product Team builds our product to disrupt the financial crime industry from a data-led approach.
We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface.
Being part of this team, you have a voice in planning, strategising, and challenging the status quo.
Your thoughts and ideas are valued.
Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential.
We define and act on what could be in tomorrow's world, not on what is today.
Join Us! #LI-PP1 #LI-Remote Your First 30-Days at Feedzai.
You will be immersed in our brand with training, connections, and one-on-one time with your manager.
You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey.
In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team.
Finally, you will start working on projects and collaborating on work currently being done.
We can't wait to have you join the team! Life at Feedzai Instagram Feedzai Culture Feedzai is an Equal Opportunity Employer and we value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
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Please see our Privacy Notice available at https://feedzai.
om/about-us/privacy/ for more information on how we process your personal data.