ASSOCIATE DIRECTOR ACCOUNT MANAGEMENT

Job Title.
Associate Director Account Management Job Description The Associate Director, Account Management leads and grows a portfolio of corporate accounts.
Please note this role will need to be based in one of the following locations.
London Barcelona Lisbon Paris Essential Functions/Core Responsibilities Facilitates Senior Executive relationships between Client & Concentrix Proactively expands the relations outside of usual buying towers Proactively develops multi-service proposals that include CNX or Partner Technology products Demonstrates and implements a consultative selling approach Contract negotiation Development of a forward-looking strategic account business plan Gain a detailed understanding of client's business, challenges and opportunities and propose solutions Champion the effort to grow and maintain the corporation's primary and long-term revenue base Develop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with existing and prospective client executive management Partner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactions Collaborate with Sales Support; Account Management; Operations and other departments to ensure the client's expectations are being met or exceeded Provide customer and market intelligence back to Sales, Account Management, Operations, and Finance regarding Concentrix strengths, weaknesses, opportunities and threats based on sales pursuit interactions Monitor economic and legal trends that could affect sales Candidate Profile Good understanding of new technologies and ability to implement them for client needs BPO experience is a must Strong financial and analytical acumen Expert in communication skills and styles, both written and verbal.
Demonstrable ability to effectively present information to internal and external associates Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline oriented business environment with industry impact Strategic thinker Mastery of the organization's business operations and industry.
Externally recognized as subject matter expert on emerging trends and industry practices External Thought Leader with proven ability to significantly influence Advanced Microsoft Office skills Career Framework Role Is recognized as an external thought leader within strategic function or discipline.
Influences the strategy to address internal or external business and regulatory issues.
Proactively identifies, defines, and solves the most complex problems that impact the management and direction of the business.
Significantly influences functional strategy; may participate in the development of the product or division strategy.
Leads multidisciplinary projects or initiatives.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer.
Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location.
UK, Work at Home, GB Language Requirements.
Time Type.
Tiempo Completo If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Misión.
Nuestro objetivo es ser la mayor empresa del mundo en servicios de atención al cliente, en diversidad y en talento.
Lo lograremos gracias a nuestra cultura.
Concentrix CVG Corporation es una empresa que fomenta la igualdad de oportunidades.
Quienes somos.
Somos una compañía única.
Somos fans de nuestros empleados, les ayudamos a desarrollarse constantemente y a alcanzar sus objetivos profesionales.
¡Somos una multinacional líder que te ofrece posibilidades infinitas! Descripción de la empresa.
Destacamos en un mundo multitudinario.
Creemos que la experiencia lo es todo.
Para lograr unos resultados sobresalientes, estamos alterando el mercado al estar totalmente concentrados en hacer los negocios de nuestros clientes mejores.
Reunimos a las mentes más brillantes y creativas del sector, soluciones tecnológicas vanguardistas, experiencia probada en “design thinking” y centros que ofrecen experiencias excepcionales al cliente.
Nuestros clientes también notan la diferencia...
mayor lealtad de los clientes, mejora del rendimiento empresarial y diferenciación en los mercados.
Como organización diversa y global, tenemos ideas novedosas y poco convencionales y ofrecemos experiencias extraordinarias al cliente casi 750 de las mejores marcas del mundo.
Concentrix.
Una empresa apasionada impulsada por gente apasionada.