ASSISTANT FOOD & BEVERAGE MANAGER

Job Description For Assistant Food & Beverage Manager(HOZ) in New York,United States.
ACCORCompany DescriptionYour team and working environment.
deally, situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York's 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city.
With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time.
ur commitment to Diversity & Inclusion.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader.
We are women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
s a Assistant F&B Manager, you will show your leadership and interpersonal strengths to maximize the F&B Operations and ensure an exceptional guest journey.
What is in it for you.
ou will be working with a creative, driven group of professionals in an award-winning NYC luxury hotel.
With the global footprint of ACCOR Hotels, you have the opportunity to grow and advance within the company and work with colleagues from all over the world on a regular basis.
Employee discounts and exceptional benefits available.
Convenient to all public transportation.
ob DescriptionSofitel New York is looking for an Assistant F&B Manager who is an enthusiastic, hospitality-oriented professional to oversee restaurant and in-room dining operations, providing outstanding service to ensure total guest satisfaction in compliance with company policies and procedures.
Establish and support a high level of cooperation and teamwork in all areas of Food & Beverage and among other departments.
hat you will be doing.
onveys the hotel's image and atmosphere through his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field.
anage and motivate the teams in order to improve sales and the quality of F&B services.
mprove the department's results by increasing sales and the productivity of F&B points of saleThis position will supervise Ambassadors in the shift operations and liaise with kitchen staff as appropriate in order to achieve customer satisfaction and quality service.
andle guest comments and complaints, ensuring follow-upDevelop close relationships with guests to encourage loyaltyEnsure guests receive a warm and personalized welcome and receive excellent service at all timesLead by example when attending to guest requests.
Constantly strive to provide Total Customer SatisfactionHandle multiple priorities and exercises good judgment when dealing with all guest situationsMaintain staff focus on 'the Customer's need', individualizing and personalizing service where possible, encourage staff to use initiativeOrganize and supervise the preparation of points of sale according to activity forecastsEnsure that reference standards are properly appliedIn conjunction with the Head Chef, prepare menus, organize purchases and ensure updates and application of cooking instructionsAssist with changes in the menu, set prices and organize the work for the day in coordination with the Head Chef.
versee the booking and manages service of restaurant parties, special events and room service hospitality suites.
nderstand the impact of department's operation on the overall property financial goals.
evelop excellent relations with guestsSet daily sales targets for the teamAnalyse guests' comments and shares them with the teamLaunch and deploy marketing initiatives in the local area in order to increase revenueWork in close collaboration with the sales department to ensure a high standard of service and satisfaction for meetings customersUse sense of creativity and innovation to facilitate commercial operationsBuild strong relationship with surrounding businesses and offices to help promote the bar business and small restaurant parties.
his position assists with the management and coordination of all aspects of the Hotel's Restaurant, Bar, Room Service in all capacities insuring top efficiency and highest guest satisfaction.
Ensures that management results are in line with the hotel's targetsGuarantee the respect of procedures governing cash operations administration and audits, in line with the brand's internal audit guidelines,Draw up, implements and ensures that internal checks are properly carried outSupervise purchasing for the outlets, manages stocks and checks that, AccorShop purchasing targets are met as decided by the brand,Ensure that the equipment and cultural assets of the department remain in good condition and working order,Update the cash register system and compiles and prepares various reportsWork and assist in other areas of the hotel if neededEnsure that food and beverage costs comply with requirements defined by the hotel and the brandSalary range for this position is $k.
ualificationsThe Assistant Manager position requires 1 year of experience in a NY City union restaurant or hotel property in a similar positionMinimum 2-year F&B / Hospitality degree preferredThe individual must have knowledge of, and able to enact beverage control systems as well as ensuring compliance with all LSOP, liquor laws, and safety regulationsExcellent organizational and analytical skills, speed and efficiencyExcellent English (oral and written), French or other second language a definite plusAdditional InformationThe hotel is unable to assist candidates in obtaining work authorization documents.
Visa Requirements.
Must be legally eligible to work in the United States.