APMS TECHNICIAN PORTUGAL

Everything you are looking for and more The Technical Specialist supports the team (remotely and occasionally on field) in understanding hardware and software problems related to the Lockers network interfacing with the staff working in the field to maintain and repair the machines coordinating their work to ensure efficient troubleshooting.
The Technical Specialist provides second line support attempting remote repair actions and investigating machine logs to understand the nature of faults.
The role requires a technically competent candidate with excellent coordination and communication skills.
The Technical Specialist is based in Portugal (preferably Lisbon or Porto) operates mainly remotely and occasionally carries out onsite interventions.
What responsibilities and objectives will you have Acquire indepth technical knowledge (both mechanical and software) of the Lockers.
Supervise and coordinate maintenance activities necessary to maintain the Lockers network in Portugal.
Analyze resource performance identifying areas for improvement and taking preventive or corrective actions to ensure the reliable and efficient operation of the Lockers network.
Perform root cause analysis of reported problems.
Prepare and update procedures and documentation related to the operation and improvement of the Lockers network.
Use internal software to monitor the performance and operation of the Lockers network.
Conduct periodic checks on the operational status and performance of the Lockers ensuring compliance with current legislation and company policies.
Coordinate with the central technical team to resolve critical system issues.
Coordinate with thirdparty providers conducting training sessions and periodic audits.
Well what will the requirements be At least 2 or 3 years of experience in a similar position.
Preference for technical diplomas or similar.
Strong mechanical/electrical aptitude and the ability to understand complex systems.
Previous experience in hardware and software maintenance roles for electronic equipment.
Ability to read interpret and analyze monitoring dashboards and system logs.
Ability to coordinate technical personnel.
Ability to work independently and as part of a team.
Previous experience in roles requiring the repair and maintenance of electronic equipment.
Selfmotivated with the ability to set and meet deadlines.
Proficiency in Microsoft Office (Word Excel PowerPoint).
Fluency in both written and spoken English and Spanish is mandatory as the team is based in Spain and daily communication is primarily conducted in Spanish.
Valid driving license (type B).
What do we offer Excellent working enviroment Professional growth within the company Flexible working hours Online platform for lifelong learning Competitive salary Flexible remuneration services can be contracted Inclusive Culture InPost has an Equal Opportunities Plan that promotes equality at all levels.
We aim for equality in the companys workplaces as it is focused on promotion within and outside the company as well as gender equality diversity equity and inclusion of people regardless of their abilities and conditions.