ANALYST, QUALITY ENGINEERING

Job Description ABOUT THE ROLE Leading an effective CAPA management, ensure compliance with ISO requirements and contribute to the continuous improvement of the Quality Management System in all internal processes, as well as investigate and provide timely response and resolution to customer and consumer complaints.
KEY RESPONSIBILITIES Coordinate the Quality documentation control system to ensure updated procedures of key tasks carried out by the different functional areas.
Follow-up CAPA management in Entropy for timely completion and proper documentation of effective action plans of quality incidents.
Ensure closure of follow-up activities recorded in the Quality Master Action Plan (Q-MAP) Facilitate the progress of consumer and customer complaints through accurate traceability, investigation, documentation and timely closure of each complaint.
Collaborate with Manufacturing, Maintenance, Procurement, Planning, GSARA, RD&E and Quality Engineering teams to support complaints or GEN23 related activities.
Validate proper update of controlled chemical substances records to ensure regulatory compliance.
Perform quarterly reviews of Quality Risk and Opportunity Matrix with functional areas.
Support of additional external audits requirements (Costco, Disney, COFEPRIS, Kosher) as requested.
REQUIRED EXPERIENCE YOU’LL BRING BS in Engineering, Chemical or appropriate field Strong problem-solving and analytical skills Familiar with and experienced in Quality Management System, ISO and Good Manufacturing Practices (GMP) Solid knowledge of CAPA Management Effective communication skills, both written and verbal Highly organized and detail oriented with strong follow-up skills to manage large volumes of documentation.
Computer skills including Microsoft Word, Excel, SAP, Entropy and Sharepoint English.
intermediate to advanced.
PREFERRED EXPERIENCES AND SKILLS Ability to understand priorities Quality system auditing experience.
ISO and Good Manufacturing Practices (GMP) Experience in application of quality tools (Ishikawa, 5W2H, 8D) ISO Internal Auditor certification would be a plus JOB REQUIREMENTS Full Part 5 days – Monday to Friday Remote work available once a week for eligible employees Inclusión y Diversidad Somos una empresa global, con personas de todas las culturas, etnias, razas, religiones, identidades de género, orientaciones sexuales, edades y capacidades.
Reconocemos la experiencia y la valoramos.
Nuestro objetivo es construir un entorno de trabajo diverso, integrador y solidario en el que todas las personas puedan prosperar.
Nos comprometemos a realizar esfuerzos continuos que nos ayuden a atraer, contratar y retener talentos diversos que deseen construir un entorno positivo e integrador.
Más información sobre nuestras iniciativas en curso las pueden encontrar en el siguiente enlace https://jobs.
cjohnson.
om/inclusion.
SC JOHNSON ES UNA COMPAÑÍA FAMILIAR DE CINCO GENERACIONES FORMADA CON EL ESPÍRITU DE NUESTRA GENTE.
Hemos liderado con nuestro propósito por más de 130 años, construyendo marcas icónicas que quedan en el corazón de los consumidores - como Raid®, Glade®, Ziploc® y muchas más, en casi todos los países del mundo.
Juntos, estamos creando un futuro mejor - para el planeta, para las generaciones futuras y para cada miembro del grupo SCJ.
Súmate a nuestro equipo ganador de Wave Makers y Go Getters y ayúdanos a escribir el próximo capítulo de la historia de SCJ.
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