ACCOUNT MANAGER

What you’ll do Provides expert knowledge and is responsible for driving delivery of the direct sales activities through face-to-face,or door-to-door channels, which drive the sales of products and services directly to either consumer or business customers Focusing on new business and developing existing customer accounts for higher penetration through customer account management Focusses on performing business dealings, negotiations and signing up contracts and identifying opportunities and strategies to win business from the customers Reports to Sales Manager Executes the timely delivery of sales activities, in line with sales targets, around customer acquisitions, customer retentions and customer care within assigned sales segment Ensures that the sales solutions for customer needs and requirements are aligned to the Vodafone sales strategy Plans and develops a customer specific strategy and business plan in line with Vodafone's product and service portfolio May guide team in understanding the customer industry Builds and maintains strong relations and works closely with internal stakeholders to deliver activities in response to internal/external business issues that impact upon revenue, cost or margin Demonstrates strong communication skills and effectively interacts with wider stakeholder groups Works effectively with colleagues to influence customers decisions through specific sales skills and product and industry knowledge Uses best practice knowledge to provide thought leadership for delivery of negotiations and signing up contracts Influences customer decisions through specific sales skills and product and industry knowledge Cooperates with internal teams (e.
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Technology, Marketing, Commercial Management) on the preparation of individual business customer solutions based on customer requirements May provide informal guidance to junior staff Who you are Bachelor's degree Experience in selling technical solutions and solid knowledge of the IT sector Driver’s license High customer orientation Planning and organising Team and collaborative working Effective relationships and networking Effective communication and negotiation skills Results focused Thinking and acting strategically Long life learning awareness Proficiency in English and Portuguese required Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you.
There are lots of ways we support this, including hybrid working and generous parental leave.
You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa.
But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation.
We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.